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Frequently Asked Questions
Find answers to common questions about our in-home care services. Do you accept insurance?
What services do you offer?
We provide a wide range of non-medical in-home care services including:
- Personal care (bathing, dressing, toileting)
- Meal preparation and planning
- Light housekeeping and laundry
- Medication reminders
- Companionship and emotional support
- Errands and local transportation
- Wellness and mobility assistance
Are your caregivers trained and background-checked?
Yes. Every caregiver is thoroughly screened, background-checked, and trained before being matched with clients. We look for compassionate, skilled individuals who share our mission of dignified care.
How quickly can services begin?
In most cases, services can begin within 24–72 hours of your initial consultation, depending on availability and the complexity of care needed. We also offer expedited start when urgent support is required.
Do you require a minimum number of hours per visit?
Yes, we typically require a 4-hour minimum per visit to ensure caregivers can deliver quality care. However, we’re flexible and will work with you to create a schedule that best meets your needs.
What are your service hours?
We provide services 7 days a week, with flexible scheduling options ranging from a few hours a week to full-day or overnight care. Some clients also request 24/7 live-in care, which we can accommodate. We also have 24/7 office support available for any questions or concerns.
Is your care covered by insurance or Medicare?
Our services are private-pay and may be eligible for reimbursement through:
- Long-term care insurance
- Veterans Affairs (VA) programs
- Medicaid waiver programs (where applicable) We’ll gladly help you understand your coverage and paperwork.
Can I change caregivers if it's not a good fit?
Yes. Your satisfaction and comfort are very important to us. If for any reason you’d prefer a different caregiver, we’ll work quickly to make a new match that better fits your needs.
What makes your company different from others?
- We are locally owned and operated in Central PA
- Personalized, flexible care plans
- Caregiver consistency and relationship-building
- Compassionate, hand-picked team
- Responsive support team available to you anytime
- Partnering relationship with a rehab company to address any mobility concerns
How do I get started?
It’s easy! Just call us at 717-363-4913 or visit www.inhomeservicesofcentralpa.com to schedule your free in-home consultation. We’ll learn more about your needs and design a care plan that fits your lifestyle and goals.
Questions? We’re here to help.
Give us a call at (888) 881-2046
